Privacy Policy
Last updated: 17/11/2025
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We only collect personal information that you voluntarily provide through the contact form at the bottom of our website. This may include:
Your name
Email address
Any message or additional details you submit
We do not collect unnecessary information, nor do we collect data from cookies beyond basic website functionality unless stated otherwise.
2. How We Use Your Information
We use the information you provide solely for the purpose of:
Responding to your enquiry
Communicating with you about our services
Providing support or additional information you request
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Legal Basis for Processing
We process your personal information based on:
Your consent (when you submit the form)
Legitimate interests, namely our need to respond to your enquiry
4. How We Store and Protect Your Information
We take reasonable technical and organizational measures to keep your information secure, including:
SSL encryption (HTTPS)
Secure servers and hosting
Restricted access to personal information
Regular updates and security checks on our website
Your information is only kept for as long as necessary to fulfil the purpose for which it was collected.
5. Your Rights Under POPIA
Under the POPI Act, you have the right to:
Access your personal information
Request correction or deletion
Withdraw your consent
Object to the processing of your information
Lodge a complaint with the Information Regulator
To exercise any of these rights, please contact us using the details below.
6. Sharing of Information
Your information may be shared only with:
Our website hosting provider
Email service providers used to respond to you
These service providers are required to keep your information confidential and secure.
We do not transfer personal data outside South Africa unless it is adequately protected.
7. Cookies
Our website may use standard cookies for basic functionality or analytics.
We do not collect personal information through cookies unless you consent.
A simple cookie notice is displayed informing you of this.
8. Information Officer
In terms of POPIA, we have appointed an Information Officer responsible for data protection.
Information Officer: Donene Botha
Email: donene@phelangreen.com
Phone: 021 433 0366
Address: 47 Main Road, The Cape Royale, 1st Floor, Greenpoint, 8001
Registration with the Information Regulator is in progress / completed.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: info@phelangreen.com
Phone: 021 433 0366
Address: 47 Main Road, The Cape Royale, 1st Floor, Greenpoint, 8001
